Frequently Asked Questions (FAQs)
The questions most asked by our users.
James
Last Update hace 4 años
Why Afino?
Increase team morale. Build a sense of camaraderie. Combat Zoom fatigue. Take your team culture to the next level. Afino makes it easy, no matter where your team is working from. Our platform will help you find, organize and host fun activities for your team, saving you time, improving your team dynamic, and creating a better work environment.
How do you handle data security?
Security and Privacy are a top concern of Afino and that is why our software is developed in accordance with industry security standards. All parts of Afino’s platform use end to end SSL data encryption and our data is stored securely with world-class cloud providers trusted by the biggest brands you know and use. Afino’s unique accountless nature for employees anonymizes all survey and employee feedback, and we do not share any data with external parties. Afino only collects data that is essential to our platform and follows industry standards for security.
What browsers does Afino support?
Afino supports all modern browsers. Unfortunately, internet explorer does not support our cutting edge technology.
Can I do video calls with my team using Afino?
At this time, you aren't able to do video calls through Afino. We will be adding this soon, so stay tuned!
How do I cancel my current subscription?
You can cancel your subscription at any time, with no hassle. Get in touch with our team through the chat widget or by emailing us at [email protected].
What types of activities and events are offered?
Afino offers different types of activities to help keep your team engaged and connected: professionally hosted events that are run by Afino's partners, asynchronous activities that your team can participate in on their own time, and real-time games that add fun competition for your co-workers.
Do you have 24/7 support?
24/7 support is available for Enterprise customers. Get in touch with our team at any point by emailing [[email protected]](mailto:[email protected]) OR by using the support button on the bottom right of your screen.